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COLLECTION
1. INTRODUCTION

At Queen Sports, it’s all about women — the ones who inspire us every single day with their strength, resilience, and passion.
We offer premium activewear and yoga wear designed to empower and support women at every step of their fitness journey. Our brand stands for strength, style, and confidence.

2. Information We Collect

We may collect and store the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Processed securely via third-party payment gateways.

  • Order & Transaction History: Including products viewed or purchased.

  • Device Information & Cookies: For better user experience and website analytics.

3. How We Use Your Information

Your information is used for:

  • Processing and delivering orders

  • Customer support and communication

  • Sending updates, promotions, and newsletters (optional opt-in)

  • Improving our products, services, and website experience

We do not sell or share your personal data with third parties for marketing purposes.

4. Data Protection & Security

We take appropriate security measures to protect your personal data:

  • SSL (Secure Socket Layer) encryption

  • Secured server infrastructure

  • PCI-compliant payment gateways

Despite our best efforts, no online system is 100% secure. We recommend keeping your login credentials confidential.

5. Cookies Policy

Cookies are used to enhance your browsing experience by remembering preferences, tracking website activity, and enabling cart functionality.
You can disable cookies through your browser settings if desired.

6. Terms & Conditions

By accessing or using our website (www.queensport.in), you agree to the following:

  • Product Availability: All items are subject to stock availability. We reserve the right to cancel or refuse any order.

  • Pricing: All prices are in INR and inclusive of GST unless otherwise stated.

  • Intellectual Property: All images, designs, content, and brand elements are the sole property of Queen Sports.

  • Limitation of Liability: We are not liable for indirect or consequential damages arising from use of this site or its products.

  • Website Usage: You agree not to misuse or attempt to gain unauthorized access to the website or customer accounts.

7. Shipping Policy

  • Orders are dispatched within 1–3 business days.

  • Estimated delivery: 4–7 business days, depending on the location.

  • Shipping charges (if any) will be displayed during checkout.

8. Return & Refund Policy (8–10 Days)

If you’re not 100% satisfied, we’re happy to help.

Return Conditions:

  • Returns are accepted within 8–10 days from the date of delivery.

  • Items must be unused, unwashed, and returned in original packaging with tags.

  • Returns not meeting these conditions will not be accepted.

Return Process:

  • Email us at info@queensport.in with your order number and return reason.

  • Once approved, you’ll need to ship the product to our address at your own cost.

  • After inspection, refunds will be issued within 7–10 working days to your original payment method.

Non-Returnable Items:

  • Sale/discounted items (unless defective)

  • Innerwear (for hygiene reasons)

Exchanges:

  • We offer size and color exchanges based on availability. Please contact us for exchange requests.

9. Your Rights

You may request:

  • Access to your personal data

  • Correction or deletion of your data

  • Unsubscribing from marketing emails at any time

To exercise your rights, please contact us at info@queensport.in

Queen Sports Contact Information

Queen Sports
📍 101 Mariana, Lourdes Colony, Orlem, Malad West, Mumbai 400064
📞 +91 7208975270
📧 info@queensport.in
🌐 www.queensport.in

Note : Policy Updates

This policy may be updated occasionally. Any changes will be posted here with the updated date. Continued use of the website implies acceptance of the revised policy.

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